Business Informatics 3 (WI3)

Understand how companies use large-scale software systems: Gain an overview of enterprise application systems such as ERP, CRM, and BI systems and their use in organizations. The focus is on the lifecycle of these systems—from implementation to operation—as well as their interaction within an integrated system landscape. In addition, you will learn how business processes are mapped across multiple systems and supported by IT in areas such as procurement, human resources, and controlling. You will work hands-on with SAP S/4HANA and execute business processes within the system.

Contents

• Overview: Types of Business Application Systems
• Lifecycle of a Business Application System: selection, introduction, adaptation, operation, maintenance
• ERP Systems
• CRM Systems
• SRM Systems
• SCM Systems
• BI Systems
• ECM Systems
• WFM Systems
• Integration aspects: system landscape, master data management, data exchange, process control
• Simple integrated business processes SAP S/4HANA, e. g. materials management, managerial accounting, human capital management
• Business Case E-Sourcing

Competencies

Students are able to

• explain the various types of corporate enterprise application systems, including ERP, SRM, CRM, ECM, and BI systems, to explain their functionality and tasks,
• understand architectures, interfaces and integration possibilities of the systems
• Analyze and assess advantages and challenges in the interaction of different systems in a system landscape
• model business processes in the systems of the system landscape
• to gain an overview of the market of manufacturers of business application software.

Literature

• D. Abts and W. Mülder, Grundkurs Wirtschaftsinformatik, 10th ed. Wiesbaden, Germany: Springer Gabler, 2023, Part B.
• W. Appelfeller and W. Buchholz, Supplier Relationship Management, 2nd ed. Wiesbaden, Germany: Gabler, 2010.
• C. Engels, Basiswissen Business Intelligence, 2nd ed. Herdecke/Witten, Germany: W3L Verlag, 2015.
• G. Gatling, Workflow-Management mit SAP. Bonn, Germany: Galileo Press, 2009.
• H. Hippner et al., Eds., Grundlagen des CRM, 3rd ed. Wiesbaden, Germany: Gabler, 2011.
• N. Muir and I. Kimbell, Discover SAP. Bonn, Germany: Galileo Press, 2008.
• W. Riggert, ECM – Enterprise Content Management, 2nd ed. Wiesbaden, Germany: Springer Vieweg, 2019.
• G. Roth-Dietrich, Grundlagen und Methoden der Wirtschaftsinformatik. Hamburg, Germany: Books on Demand, 2018.
• G. Roth-Dietrich, “Datenmanagement für die Projektorganisation bei der Informasoft Unternehmensberatung GmbH,” in Praxis der Unternehmensführung: Fallstudien und Firmenbeispiele, R. Dillerup and R. Stoi, Eds. Munich, Germany: Vahlen, 2008.
• G. Roth-Dietrich, “Prozessmanagement und Electronic Business: Elektronische Beschaffung bei der Informasoft Unternehmensberatung GmbH,” in Praxis der Unternehmensführung: Fallstudien und Firmenbeispiele, R. Dillerup and R. Stoi, Eds. Munich, Germany: Vahlen, 2008.
• R. Weber, Technologie von Unternehmenssoftware. Berlin and Heidelberg, Germany: Springer Vieweg, 2012.
• H. Werner, Supply Chain Management, 5th ed. Wiesbaden, Germany: Gabler, 2013.
• I.-D. Werner, Workflow-Programmierung mit ABAP. Bonn, Germany: Galileo Press, 2011.

Lecturer

• Prof. Dr. Gabriele Roth-Dietrich

Recommended Previous Knowledge 

• Business Administration 1 (BWL1)
• Business Administration 2 (BWL2)
• Business Informatics 1 (WI1)
• Information Systems 2 (WI2)

Module Details

Semester	3
Lecture Language	German
Frequency	Every Term
Credit Points (ECTS)	5
Course Coordinator	Prof. Dr. Gabriele Roth-Dietrich
Duration	1 Semester
Course Achievement	None
Prerequisite for exam	Compulsory Assignment (PU)
Exam	Written Exam 90 Minutes (K90)

Weekly Hours (SWS) 

Lecture	2 SWS
Exercises	2 SWS
Sum	4 SWS

Work Load 

Lecture	30 h
Self Study	90 h
Assignments	30 h
Sum	150 h